FAQ
Processing time:
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times:
North America: 1-3 business days
Most orders will be packaged and shipped within 24 hours. Actual delivery time will depend on the shipping method you choose at checkout.
Returns and Exchanges:
Due to the nature of these items, I am not able to accept returns and exchanges. Please contact me if there is an issue with my order.
Sizing Details:
All headbands are made to be One Size Fits Most. (Child through Adult): approx. 18.5 inches around, unstretched.
Headbands are approximately 2.5" wide.
Packaging:
All orders are packaged and shipped with love and care. Your headband will come on a headband card, and sealed inside a clear bag. Our signature pink poly mailers are sure to brighten your mailbox.
Wholesale:
Interested in buying our products in bulk? Please email me for our wholesale pricing. Minimum purchase required.
Need help?
Send us an email at hello@noveldesignbydeidre.com